Lifetime prices rise on 19 October →
Phox Elements
How a chair comes back

Your chair, back in three weeks.

One chair at a time on the bench, from the frame out. The bar under each stage shows how far through the three weeks you are once it is done.
21
working days
From the quote visit to the chair back in your room. Sofas take about five weeks; we tell you at the visit.
01

Quote visit at home

We measure, look under the seat and bring the fabric books. You get a fixed price in writing within two days.
Days 1 to 2
Day 2 of 21
02

Collection and strip back

Two of us collect in a covered van. Old fabric, wadding and tacks come off so we can see what the frame needs.
Days 3 to 5
Day 5 of 21
03

Frame, springs and webbing

Longest stage
Loose joints reglued and clamped overnight, springs retied by hand in eight directions, new jute webbing underneath.
Days 6 to 13
Day 13 of 21
04

Cover and finish

Fabric cut and pattern-matched on the bench, new wadding, hand-sewn piping and a fresh bottom cloth.
Days 14 to 19
Day 19 of 21
05

Delivery, with a year of cover

Carried back into the room it came from, with care notes and an offcut kept for any repair.
Days 20 to 21
Day 21 of 21
Collection and delivery are free within 15 miles of the workshop on Stannage Lane.
Book a quote visit