Lifetime prices rise on 19 October →
Phox Elements
OSIER WATCH REPAIRS · SERVICING BY POST

Posted on Monday, back on your wrist in three weeks.

No shop to visit and no guessing at the price. We send you a padded box, open your watch on camera when it lands, and nothing is touched until you have seen a fixed quote.
THE JOURNEY OF ONE WATCH
  • Day 1 YOU

    Book online and we post you a padded box

    Tell us the make and what is wrong. The box arrives next day with a prepaid label.

    Free
  • Day 3 YOU

    Drop the box at any post office

    Special delivery, tracked and insured both ways up to £2,500.

  • Day 4 US

    We open it on camera

    You get a short video of the watch exactly as it arrived, before anyone touches it.

    Video
  • Days 6–11 US

    Strip, clean, service and regulate

    Every part cleaned, worn parts replaced, then six days on the timing machine.

  • Day 12 US

    Back to you, signed for

    With the service record and your old parts in a little bag.

    Tracked
£0

postage both ways, insured up to £2,500

12days

working days from box to wrist

2years

guarantee on every full service