Twenty-two answers, sorted the way people ask them: before booking, moving in, getting in and out, and paying. If yours is not here, the desk is open seven days a week.
TOPICS
01
Choosing a unit
6
02
Moving in
5
03
Access and security
6
04
Paying and leaving
5
02
Moving in
Photo ID and a proof of address dated in the last three months. We take your photo at the desk for your access card, and the first month is paid before we hand over the keys to the goods lift.
Trolleys and pallet trucks are free to use at the loading bay, with no need to book.
Our Luton van is £45 for four hours, and the first hire is free if you take a unit of 50 sq ft or more.
Every unit needs a disc padlock. We sell them at the desk for £12, or you can bring your own. Boxes, tape and bubble wrap are on the shelves by the desk.
Nothing living, perishable, flammable or illegal. That rules out paint thinners, gas bottles, fuel left in mowers and fresh food. If you are not sure about something, ask before you pack it.
Yes. Your goods need cover, either through your home insurance if it includes items in storage, or through ours from £2.10 a week for each £1,000 of goods.
FRONT DESK
01632 960 418
Or call in at Unit 4, Mill Road trading estate. Most questions take two minutes at the counter.
