Most removal firms are fine. Most also quote over the phone, turn up in a four-hour window and charge extra for the piano. Here is the difference, line by line.
£0
added on the day, across 1,140 moves since 2021. The price on the survey is the price you pay.
THE USUAL WAY
Three quotes and a guess
✕
QUOTE
A figure over the phone, revised when they see the piano.
✕
PACKING
Boxes dropped off. Packing is your weekend.
✕
THE CREW
Whoever is free that day, sometimes subcontracted.
✕
ON THE DAY
A four-hour arrival window.
✕
BREAKAGES
A claim form and a long wait.
✕
KEYS LATE
Storage charged from the first night.
vs
STANEGATE REMOVALS
One survey, one price, one crew
✓
QUOTE
A fixed price after a twenty-minute video walk-round. It does not change.
✓
PACKING
We pack the day before, labelled by room, with fragile things double-wrapped.
✓
THE CREW
The same four people pack, move and unpack. Names sent a week ahead.
✓
ON THE DAY
Van outside at 8:00. We text when we leave the yard.
✓
BREAKAGES
Repaired or replaced within fourteen days, no forms.
✓
KEYS LATE
Up to three nights in our store at no charge.
Moving a one-bed flat across town? A man and a van is cheaper, and honestly fine. We will tell you that on the call.
